Terms & Conditions

**Acceptance of Terms**
By accessing and using the website https://store38.afliweb.com ("the Website") and services offered by AfliGrocery, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our Website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of those changes.

**Services and Products Offered**
AfliGrocery operates as a grocery delivery service via the Website. We offer a variety of food and household products for purchase and delivery within our designated service areas. All products are subject to availability. We strive to ensure product descriptions, images, and prices are accurate, but we do not guarantee that all information is entirely error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

**Payments and Refunds**
All payments for orders placed through the Website must be made using the accepted payment methods as displayed during checkout. Prices are listed in UAE Dirhams and are inclusive of VAT where applicable. Delivery fees, if any, will be clearly communicated before you confirm your order.
Refunds or replacements are considered on a case-by-case basis for items that are damaged, defective, or incorrect upon delivery. You must report any such issues to our support team at support@store38.afliweb.com within a reasonable time, typically within 24 hours of delivery. We do not offer refunds for change of mind or incorrect ordering by the customer. Any approved refunds will be processed using the original method of payment.

**User Responsibilities**
You agree to use the Website and services for lawful purposes only. You are responsible for providing accurate account and delivery information. You must not misuse the Website by introducing viruses, trojans, or other malicious material, or attempt to gain unauthorized access to our systems.

**Intellectual Property**
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of AfliGrocery or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

**Limitation of Liability**
To the fullest extent permitted by law, AfliGrocery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or services, including but not limited to loss of profits, data, or business interruption. Our total liability for any claim arising from these terms or your use of the services shall not exceed the total value of the order in question.

**Governing Law**
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

**Contact Information**
For any questions regarding these Terms & Conditions or our services, please contact us at:
Email: support@store38.afliweb.com